Warranty commitment of Le Lan Ostrich Leather: 

Ostrich Skin Le Lan Product warranty for manufacturer defects: loose stitches, natural peeling of leather.

Cases not covered by warranty: 

• Used products
• The skin surface is scratched by sharp objects or other agents.
• Skin contact with chemicals or heat-generating objects.
• Product exposed to water.

Product warranty process: 

• Direct warranty: 

Please bring the product to the store at the address:  345 Dong Da, Thi Nai Ward, Quy Nhon City, Binh Dinh Province. Staff will check product status and notify you of warranty.

• Online warranty: 

Please call the number Hotline 0935.023.177 (or text via zalo to send pictures)

Staff will check and notify you of the warranty.

To warranty the product, please send the product to the address 345 Dong Da, Thi Nai Ward, Quy Nhon City, Binh Dinh Province. with a piece of paper with error information.

For any questions about detailed information, please contact hotline: 0935.023.177